Terms of Service

DISCLAIMER: Please review your cart, and shipping address carefully before completing payment. All sales are final. Once an order is placed, no modifications, address alterations, or cancellations can be made under any circumstances. By placing an order from our site, you agree to the following terms of service (the "Terms of Service") and our Shipping, Delivery and Return Policies. If you do not agree to these Terms of Service, your use of the site and orders are at your own risk. Hai Cheng Atelier (“HCA”, "we" or "us") reserves the right, at any time, to modify, alter, or update these Terms of Service from time to time. By accepting our terms of service, you agree to be bound by such modifications, alterations, or updates. Hai Cheng Atelier reserves the right, at its sole discretion, to decline service, restrict account access, or cancel an order prior to dispatch for any reason. Your account may also be restricted or terminated for any reason, at Hai Cheng Atelier's sole discretion, if we detect fraudulent activity, unauthorized or flagged payment attempts, abusive conduct toward our team, or if you have breached these Terms of Services or any other policy or if you have otherwise misused the Site/Official Account(s) . In the event an order is canceled under these safety protocols, any payments received will be fully refunded to the original payment method within standard bank processing timelines (7–10 business days). Prices, drop dates and availability of products on the site and official Instagram account are subject to change without notice. Errors will be corrected when discovered, and Hai Cheng Atelier reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted). ✦ Grievance Officer & Contacts: For order issues or statutory complaints, reach out to our team at [ssgent.hca@gmail.com]. All inquiries are typically acknowledged within 24-48 hours. All prices are in INR and inclusive of all taxes.